Flexible Benefit Card
Making the most of our Flexible Benefit Card as a member
Please refer to Chapter 4 of your Evidence of Coverage for detailed information about this benefit.
Still have questions? Call Member Services at 1-800-240-3851 (TTY: 711). Representatives are available daily from 8 a.m. to 8 p.m.
In 2025, receive up to $500 on your Flexible Benefit Card to cover vision and hearing services included in your plan so you can enjoy essential care without spending out of pocket. In 2026, this benefit provides up to $250 toward plan covered vision and hearing services. Hassle-free savings made simple!
Your card has already been activated with a vision and hearing allowance. Your Member Rewards will automatically load when earned during each calendar year.
Go to www.mybenefitscenter.com or download the OTC Network app from your App store to check your card balance and view eligible benefits and rewards. You can also call 1-833-684-8472 to check your card balance.
Your vision and hearing allowance balance is available at the start of enrollment or each plan year and will expire at the end of each plan year.
You will receive notification of personalized reward offerings via mail. Call 1-800-240-3851 (TTY 711) for details.
Benefits vary by plans. For more details, please refer to your Evidence of Coverage.