Flexible Benefit Card
Frequently Asked Questions About Our Flexible Benefit Card as a Member
Please refer to Chapter 4 of your Evidence of Coverage for detailed information about this benefit.
Still have questions? Call Member Services at 800-240-3851 (TTY: 711). Representatives are available daily from 8 a.m. to 8 p.m.
In 2026, this benefit provides up to $250 toward plan-covered vision and hearing services. Hassle-free savings made simple!
Your card has already been activated with a vision and hearing allowance. Your Member Rewards will automatically load when earned during each calendar year.
Go to www.mybenefitscenter.com or download the OTC Network app from your App store to check your card balance and view eligible benefits and rewards. You can also call 833-684-8472 to check your card balance.
Your vision and hearing allowance balance is available at the start of enrollment of each plan year and will expire at the end of each plan year.
You will receive notification of personalized reward offerings via mail. Call 800-240-3851 (TTY: 711) for details.
Benefits vary by plans. For more details, please refer to your Evidence of Coverage.